0% Making Charges on Gold Jewellery!
Cart
0
About the Brand
Below are some of are common questions about PNJ
What makes PN Jewellery different from other jewellery brands?
At PN Jewellery, we donβt just sell jewellery β we craft emotions. Each piece is designed with precision, purity, and personal touch. Our strength lies in exclusive designs, certified materials, personalised packaging, and seamless luxury experience β all built on trust and transparency.
Where is PN Jewellery made?
All our jewellery is proudly crafted in India by expert artisans using ethically sourced materials and certified gemstones. We blend traditional craftsmanship with modern design to create timeless pieces youβll cherish.
Is your jewellery certified?
Yes. Every PN Jewellery product comes with authentic certification for purity and gemstone quality. Our gold and diamonds are hallmarked and tested for authenticity.
Do you have a physical store?
We currently operate primarily online to maintain exclusivity and offer competitive pricing. However, our Delhi NCR design studio is in development for private appointments and viewings soon.
Product & Customisation
Below are some common questions about Product & Customisations at PNJ
Can I customize my jewellery?
Absolutely! We specialize in personalised and custom designs β whether itβs engraving initials, changing gemstone color, or creating a unique engagement ring. You can share your idea via WhatsApp or our βCustom Designβ form, and our design team will assist you personally.
What materials do you use?
We use 18K and 14K gold, 925 sterling silver, and certified natural diamonds and gemstones. Each material is chosen for longevity, comfort, and luxury.
Are your pieces suitable for daily wear?
Yes! Our collections β especially Everyday Luxury and Office Wear β are designed for durability, comfort, and lightweight luxury, perfect for daily use.
Can I order matching sets (earrings, rings, pendants)?
Yes, you can. Many of our designs are part of coordinated sets, and we can also customize pieces to match your preferred style.
Packaging & Gifting
Below are some common questions about Packaging & Gifting
How is my jewellery packaged?
Each piece is packed in our signature premium jewellery box, wrapped with elegance and care. We also include a certificate of authenticity, a soft pouch, and a thank-you card.Perfect for gifting β no extra wrapping needed!
Can I include a personal message with my gift?
Yes! You can add a personal note or gift message at checkout, and weβll include it beautifully in your package β handwritten or printed as you prefer.
Shipping & Delivery
Below are some common questions about Shipping & Delivery
Do you offer free shipping?
Yes! We offer free insured shipping pan-India on all orders β because luxury should arrive effortlessly.
How long does delivery take?
Ready-to-ship products are dispatched within 2β4 business days.Custom and personalised orders usually take 10β14 working days depending on design complexity.
How can I track my order?
Once shipped, youβll receive a tracking link via email and WhatsApp. You can also log into your account to track the real-time status.
Do you ship internationally?
Currently, we ship within India, but international delivery will be available soon for select countries. Stay tuned to our Instagram for updates.
Returns & Refunds
Below are some common questions about Packaging & Gifting
What is your return policy?
We offer a 7-day easy return policy on unworn and undamaged jewellery (except customized/personalised items).Simply contact our support within 7 days of delivery for a smooth pickup and refund process.
How will I get my refund?
Refunds are processed within 7β10 business days after inspection of returned items. The amount is credited to your original payment method.
Can I exchange a product?
Yes. You can exchange your product for a different size or design within 7 days of delivery, subject to availability.
Are customised products returnable?
Since customised pieces are made exclusively for you, they are non-returnable and non-refundable β but weβll work with you during the design process to ensure itβs perfect before production.
Support & Contact
Below are some common questions about Shipping & Delivery
How can I contact customer care?
You can reach us anytime:
π§ Email β support@pnjewellery.com
π¬ WhatsApp β
π Support Hours β 10 AM to 6 PM, MondayβSaturday
Can I get help selecting jewellery?
Of course! Our jewellery stylists are happy to assist you.Chat with us via WhatsApp or book a free virtual consultation to find your perfect piece.
Do you offer bulk or B2B orders?
Yes! We cater to corporate gifting and boutique collaborations.Write to us at info@pnjewellery.com for exclusive pricing and design catalogues.
Is my data secure on your website?
Absolutely. We use SSL-encrypted payments and secure servers to ensure your information and transactions are protected at all times.
